> For the complete documentation index, see [llms.txt](https://docs.finandy.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.finandy.com/algo-trading/signals-tradingview/common-errors.md).
# Common errors
## Position fails to open
* Is there enough balance in marketplace wallet for the signal?
* Order rejected if futures order uses wallet's entire margin.
* Disable **Master Hook** option if enabled.
* Is the **open** tab inactive?
* If using an indicator, **Position** with **Strategy** setting won't work.
* Ensure that there is enough volume for all grid orders. \
For example, in the screenshot, the order amount in the grid is 2 USDT (total sum = 10 divided by 20 orders), which is less than the minimum allowed volume.
* Check if Futures leverage size is within the maximum allowable limit.
* Hedging mode must be enabled to open both **Long** and **Short** positions on the same pair simultaneously.
* Verify if there is an existing position on the currency pair.
* Check **"positionSide"** parameter, if "positionSide" is "flat", no position will be opened. [Refer to signal log for details.](/interface/signal-log.md)
* Check **"positionSide"** parameter. If you have an indicator, rather than a strategy, the value should be "**Both**" or **"Long only"** or **"Short only"**.
* To ensure correct processing, it is recommended to add a timeout of at least 2 seconds between signals. This prevents two signals from arriving simultaneously.
* Check limits, you might have exceeded them.
* Deselect the checkbox next to the option name and ensure that its usage in the signal is correct. [Сontrolling an option in a signal.](/algo-trading/signals-tradingview/controlling-an-option-in-the-signal.md)
* Verify signal error in the [Signal Log](/interface/signal-log.md).
Learn more about opening positions:
{% content-ref url="/pages/hpz4pI2D7t0le5ODbu44" %}
[Open position](/algo-trading/signals-tradingview/interface/open.md)
{% endcontent-ref %}
## Position not being averaged
Review solutions for issues listed above and additional averaging solutions:
* Сheck **DCA tab.** Must be activated.
* An open position on this pair is required.
* Check limits, you may have exceeded them.
Learn more about DCA:
{% content-ref url="/pages/9oZQq8WItDZvUB4V5199" %}
[Averaging (DCA)](/algo-trading/signals-tradingview/interface/dca.md)
{% endcontent-ref %}
## Position fails to close
Review solutions for issues listed above and additional position closing solutions:
* Check **Close tab.** Must be activated.
* Ensure that a position reversal is not set up.
* If profit checking is enabled, position will not close if there is a loss.
Learn more about position closing:
{% content-ref url="/pages/E5BT4ELOLIVf9wbQYyGk" %}
[Close / Reverse](/algo-trading/signals-tradingview/interface/close.md)
{% endcontent-ref %}
## Position fails to reverse
Review solutions for issues listed above and additional position reversal solutions:
* Check **Close tab.** Must be activated.
* If Hedge mode enabled, reverse will not work.
* If profit checking is enabled, position will not reverse if there is a loss.
Learn more about position reversal:
{% content-ref url="/pages/Ng67VuqO984g7l7WbTvM" %}
[Position Closing](/settings/settings/trading/position-closing.md)
{% endcontent-ref %}
**Do you have any questions? We can help you in our Telegram chat room.**
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