FAQ
✔ Answers to frequently asked questions about working with TradingView signals on the Finandy platform: signal setup, security, speed of order creation, and other tips.
Last updated
✔ Answers to frequently asked questions about working with TradingView signals on the Finandy platform: signal setup, security, speed of order creation, and other tips.
Last updated
When the checkbox is checked, the parameter will be sourced from the incoming signal, even in the case of a slave signal from the Master signal.
When the checkbox is unchecked, the parameter will be sourced from the terminal.
The setting from the received signal message will be applied since the checkbox is checked in the master account, and the slave signal's terminal setting will be ignored.
Orders are created very quickly, with a delay of only a fraction of a second.
Signal timing discrepancies between TradingView and Finandy may occur due to the nature of TradingView's signal delivery. TradingView signals may arrive later than the stated alert time, while Finandy immediately processes received signals. Technical support does not address these situations as they are not service malfunctions.
Our system is 100% safe since we only accept signals from authorized TradingView servers. Additionally, we generate a unique link and secret for each signal to ensure security.
Yes, a paid subscription to TradingView is required for using our service.
Yes, you can modify the generated code manually or using the indicator according to your strategy. Saving new versions in the terminal is not necessary.
If you have an indicator, it can provide two signals: one for buying and one for selling. By inserting the code from the terminal settings, you can specify "buy" for the buy signal and "sell" for the sell signal. The strategy will have a single signal using a placeholder. Controlling an option in the signal.
You need to replace the line with the "side"
parameter with "side": "{{strategy.order.action}}".
To send signals from your server, you need to add your server's IP address to the allowed IP list in the signal settings.
The settings include a 'Reverse' parameter. When enabled, receiving a closing signal will trigger the creation of a reversal position. The reversal position will be created based on the 'Amount' specified in the signal or the 'Amount' of the current position.
Attention! In hedging mode, position reversal is not possible. To apply reversal strategies, hedging must be turned off.
You need to disable the Closings tab and enable the TP module with the desired settings.
"flat" means that the strategy does not have any open positions. When a signal is received with the parameter "positionSide": "flat", all positions in that pair will be closed, and no reversal will occur, even if it is specified in the settings.
If the option is not checked in the terminal and it is not included in the generated code, then the option will be sourced from the terminal.
Check the size of the order being created, as it may be below the minimum allowable amount or the account balance may be insufficient. We will improve the for better troubleshooting in the future.