Finandy Docs
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Finandy Docs
English
  • 📈Manual trading
    • Create order/grid
      • Single order
      • Order grid
      • Fibonacci grid (levels)
      • Order types
        • Limit order
        • Floating order
        • Market order
        • Stop order
        • Trailing order
        • Virtual order
      • Customisable volumes
    • Stop Loss (SL)
    • Trailing Stop (SLX)
    • Take Profit (TP)
    • Settings templates
    • Trade Reports
  • 🖥️Interface
    • User Interface
    • Chart
    • Position list
    • Signal log
    • Other blocks
      • Position settings
      • Market (currency pairs)
      • Order book
      • Notifications
  • 🤖Algo-trading
    • TradingView Signals
      • Signal interface
        • Open position
        • Averaging (DCA)
        • Close / Reverse
        • Stop Loss (SL)
        • Trailing (SLX)
        • Take Profit (TP)
      • Connection and configuration
        • Connecting the TradingView indicator or strategy to Binance / OKX
        • Position opening
        • Position Averaging
        • Closing Position
        • Position Reversal
        • Hedging
      • Signal processing logic
      • Signal testing
      • Signal copying
      • Controlling an option in the signal
      • Update settings by signal
      • {{Placeholders}}
      • Common errors
      • FAQ
  • 🌀Copy trading
    • I want to signal (copy trading Binance)
    • I want to copy trades (copy trading Binance)
  • ⚙️Settings
    • Account
      • Profiles
      • API Keys
      • 2FA
      • Telegram Bot
      • Change password
      • Secret word
      • Sessions
      • Account restart
    • Settings
      • Interface
        • General settings
        • Order creation panel
        • Stop loss (SL)
        • Trailing (SLX)
        • Take Profit (TP)
      • Trading
        • Position price calculation
        • Position PNL Calculation
        • Position Reversal
        • Position Closing
        • Auto-switching from Limit to Stop order
        • Floating order
      • Chart
        • DCA´s Average line
        • TP´s Average line
        • Show/hide orders on chart
    • Others
      • Functions
      • FAQ
      • Desktop app for MAC
      • Error codes and solutions
  • 🏛️Trading platform
    • OKX (via API-key)
    • Finandy (exchange)
      • Deposit
      • Transfer between markets
      • Liquidity
      • Withdrawals
      • Trading Fees
      • Account verification
      • API keys
      • About futures
        • Trading Rules
        • Leverage and Margin
        • Differences Between a Perpetual Contract and a Traditional Futures Contract
        • Mark Price in USDⓈ-M futures
        • Liquidation
    • Binanсe (via API-key)
      • Trade via API
      • Adding an API Key
  • 💲Earn
    • Finandy Referral Program
      • Token Bonus
  • 📖Legal
    • Whitepaper
    • Roadmap 1.0
    • Roadmap 2.0
    • Finandy Futures Agreement
    • AML Policy
    • Term of use
    • Chat Rules in Telegram
    • Сopy trading terms of use
    • Disclaimer (FIN token)
    • Privacy Policy
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On this page
  • Enable 2FA
  • Disable 2FA
  • Lost 2FA access
  • ✅ Secret word has been activated in the account
  • ⛔ Secret word is not activated in the account
  • Recommendations
  • FAQ
  • 2FA activation is not working for me; it keeps showing an incorrect code error.
  • Can Google Authenticator codes be faked?
  1. Settings
  2. Account

2FA

✔ Learn how to set up two-factor authentication (2FA) on the Finandy platform: connect, disconnect, restore access and tips. A detailed guide to account security.

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Last updated 10 months ago

2FA (Two-Factor Authentication) is an offline application on your smartphone that generates one-time codes.

2FA is a reliable way to protect your account from unauthorized access.

WARNING! Withdrawals are locked for 3 days:

  • after password change

  • after Telegram bot activation

  • after adding secret word

  • after 2FA activation

  • after deposit (for unverified accounts)

Enable 2FA

1. Install Google Authenticator App; 2. Open Google Authenticator app and tap the plus (+) button at the bottom right;

3. Select "Scan QR Code" and point your phone's camera at the QR code on Finandy website under the Account / 2FA section;

4. Copy the code from Google Authenticator app;

Remember, new codes are generated every 30 seconds in the app.

5. Paste the copied code into the website field;

6. Connection completed.

Disable 2FA

  1. Enter your current Finandy account password

  2. Enter the Google Authenticator one-time code\

If data is correct, 2FA will be disabled.

Lost 2FA access

2. Below the Captcha, there is a 2FA entry field. On the right side of the field, click the "No access to 2FA?".

And click the "Submit a request" button.

3. An email will be sent to you containing a verification code. If you have the Telegram bot connected, the code will also be sent there.

4. Go to the 2FA deactivation page by following the link in the email. Enter the Secret Word and, if applicable, provide the code from the Telegram bot if connected.

5. Click "Reset" button.

6. Once you have reset 2FA, you will be directed back to the login page, where you can authenticate without the need for a one-time 2FA code.

⛔ Secret word is not activated in the account

Recommendations

1. During connection process, you will be provided with a secret key. It is important to write it down on paper and store it in a secure location. This key can be used to recover the connection if needed.

2. Enable FACE ID access in application settings to enhance the security of your account.

FAQ

2FA activation is not working for me; it keeps showing an incorrect code error.

Here are some possible solutions:

  1. Every time the page is reloaded, a new QR code is generated for connecting to the terminal. If you previously added the Finandy site to Google Authenticator app and then reloaded the terminal page, you will need to delete the Finandy account from the Google Authenticator app and scan a new QR code from the terminal.

  2. If your phone's clock is not synchronized, you need to synchronize it, remove the Finandy website from Google Authenticator app, and scan the new QR code from the terminal.

Can Google Authenticator codes be faked?

The code is susceptible to forgery only if you disclose the secret key or if someone gains complete control of your phone.

Do you have any questions? We can help you in our Telegram chat.

✅ has been activated in the account

1. Enter your Username and Password on the, complete the captcha, and click on "Login".

Write to our .

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2FA activation is not working for me; it keeps showing an incorrect code error.
Can Google Authenticator codes be faked?
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