# Secret word

{% hint style="info" %}
WARNING! Withdrawals are locked for 3 days:

* after password change
* after Telegram bot activation
* after adding secret word
* after 2FA activation
* after deposit (for unverified accounts)
  {% endhint %}

Go to **Account / Secret Word** page.

<figure><img src="https://t24536365.p.clickup-attachments.com/t24536365/3c71149d-c71c-4d7c-b51b-181a899c913f/image.png" alt="" width="563"><figcaption></figcaption></figure>

{% hint style="warning" %}
The secret word can only be set once and cannot be changed afterwards!
{% endhint %}

1. Select a hint from the dropdown list

<figure><img src="/files/UjvlZRNRDbiifW5xb5fK" alt="" width="563"><figcaption></figcaption></figure>

or enter a custom hint to make it easier to remember the Secret Word when recovering access.

<figure><img src="/files/gnbJ91hrLLOX8RsQv0Xr" alt="" width="563"><figcaption></figcaption></figure>

2\. Add the secret word.

<figure><img src="/files/dpBbTiPGskNtFxLnF9zV" alt="" width="563"><figcaption></figcaption></figure>

3\. Click on "Activate secret word".

<figure><img src="https://t24536365.p.clickup-attachments.com/t24536365/85c71d29-78ab-49dc-b527-da3df8a827bc/image.png" alt="" width="563"><figcaption></figcaption></figure>

## FAQ

* [The secret word is case-sensitive?](#the-secret-word-is-case-sensitive)
* [Is it possible to include symbols or numbers into the word?](#is-it-possible-to-include-symbols-or-numbers-into-the-word)

### **The secret word is case-sensitive?**

The secret word is NOT case sensitive.\
So, if you write the word "HeLLo", you can type just "hello" when restoring.

### **Is it possible to include symbols or numbers into the word?**

Yes, it is possible.

**Do you have any questions? We can help you in our Telegram chat.**

{% embed url="<https://t.me/finandy>" %}


---

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```
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```

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